What Are Some disadvantages of VoIP?

If you're considering replacing your traditional telephone service with VoIP, there are some possible differences:

• Some VoIP services don't work during power outages and the service provider may not offer backup power.

• Not all VoIP services connect directly to emergency services through 9-1-1. For additional information, see www.voip911.gov.

• VoIP providers may or may not offer directory assistance/white page listings.

What Are Some Advantages of VoIP?

Some VoIP services offer features and services that are not available with a traditional phone, or are available but only for an additional fee. You may also be able to avoid paying for both a broadband connection and a traditional telephone line.

If I have VoIP service, who can I call?

Depending upon your service, you might be limited only to other subscribers to the service, or you may be able to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. If you are calling someone who has a regular analog phone, that person does not need any special equipment to talk to you. Some VoIP services may allow you to speak with more than one person at a time.